Managing My Account

Learn how to manage your subscription and update account information

10 articles in this collection
Written by Shy and Suzanne

My Subscription

How do I change the quantity of the products in my subscription?

Product quantities can be adjusted in My Account.

Written by Suzanne
Updated over a week ago

How do I add new products to my subscription or upcoming order?

New products can be added in My Account.

Written by Suzanne
Updated over a week ago

How do I change my kibble bag size?

Your kibble bag size can be edited in My Account.

Written by Suzanne
Updated over a week ago

How do change the date of my next order?

You can change the date of your next subscription order in My Account.

Written by Shy
Updated over a week ago

How do I ship my order now?

You can ship your next subscription order ASAP in My Account.

Written by Shy
Updated over a week ago

Can I change my subscription frequency?

Learn how to change your subscription frequency in My Account. It's completely customizable!

Written by Shy
Updated over a week ago

My Account Information

How do I login to My Account?

Instructions on how to log in to My Account via Password, Code, Facebook, or Google.

Written by Suzanne
Updated over a week ago

How do I update my billing information?

Billing information can be updated in My Account.

Written by Suzanne
Updated over a week ago

How do I cancel my subscription?

You can cancel your subscription at any time in My Account.

Written by Shy
Updated over a week ago

How do I update my shipping address?

You can update your shipping address in My Account.

Written by Shy
Updated over a week ago